Refund policy

Return and Cancellation Policy

Thank you for choosing to shop with Cardstock Party Shop. I take pride in creating high-quality handmade items, and appreciate your support. Please review the return and cancellation policy carefully before making a purchase.

Returns and Exchanges

I do not accept returns or exchanges. All items are made to order, and I strive to ensure the highest quality for each product. If you have any questions about an item before purchasing, please feel free to contact me for more information.

Defective or Damaged Items

I am committed to delivering products that meet or exceed your expectations. In the unlikely event that you receive a damaged item, please contact me at cardstockpartyshop@gmail.com within 1 day of receiving your order. I may request photos or additional information to assess the issue and provide a resolution.

Order Cancellations:

If you need to cancel your order, please reach out as soon as possible. Once I have started making your order, I am unable to cancel or modify your order. Thank you for your understanding.

Exceptions

The return and cancellation policy may be subject to change for special circumstances or at my discretion. Any exceptions will be communicated on a case-by-case basis.

Contact Me

If you have any questions or concerns about our return and cancellation policy, please feel free to contact me at cardstockpartyshop@gmail.com. I am here to assist you and ensure your shopping experience is positive.

By making a purchase, you acknowledge and agree to abide by the terms of this return and cancellation policy.

Thank you for supporting my small business. I appreciate your understanding and cooperation.

Sincerely,
Cardstock Party Shop